Isolate the Problem to Solve the Problem When Troubleshooting Pumps & Valves

Isolate the Problem to Solve the Problem When Troubleshooting Pumps & Valves

Solving problems for his customers is what sets Jody Millsap apart from the pack. “I love to investigate a problem and find a solution,” the 50-year-old president and owner of Water Solutions Engineering said. “This is what I really enjoy. This is one reason why I like to do consulting in addition to our regular work. The customer I started consulting with in 2012 had a 15-year-old problem. It was water related and we were able to solve it. This is what I really love to do—go in and help a customer solve an issue—to show what the problem was and show how we solved it. The gratification of doing that means the world to me.”

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