Solution Seeking vs. Problem Solving

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For four decades, Stephen Matthews has been helping facility personnel improve reliability with a “boots on the ground” approach.

By Michelle Segrest - Reporting for Efficient Plant Magazine

You won’t find Stephen Matthews sitting in an office, and you won’t see him wearing a coat and tie. “I am totally embedded on the shop floor—100% of the time,” the veteran reliability consultant said. “Whether it’s in operations or in maintenance, I firmly believe that the shop floor is where everything happens. I also work on all shifts, and that is where you really see what is going on. I look like one of the guys, and I ask questions.” Matthews uses his 39 years of engineering, maintenance, operations, and reliability experience to work with companies on various projects in many types of asset-intensive industries. He is based in Montréal, but works with companies all over Canada, the United States, and even travels as far as Siberia, Russia, to help companies with various reliability-improvement programs. He evaluates work management, supply-chain management, and reliability engineering practices, in addition to identifying performance gaps and recommending short-, medium-, and long-term solutions. To read the full story, please follow this link.